Automated Conversations

Drive intelligent and resolution oriented self-service routines using voice or text bots. Automate interactions to deliver crisper experiences.

Full featured CCaaS Platform

Not a cloud PBX, cloud IVR or cloud "receptionist", but a full featured complete contact center on the cloud. Predictive dialing, omni-channel interactions.



One of the leading CCaaS platforms available today. Extremely flexible in terms of features that can be toggled on/off on the fly. Thereby providing great value for money and faster ROI. Can be implemented on public or enterprise cloud environments. Powerful API based integrations with a host of CRMs/ERPs.

VionConnect - A Feature rich CCaaS Platform

VionConnect is a complete, full featured CCaaS platform offering a rich functionality set, which can meet most modern contact center requirements. VionConnect is the answer to your requirement of a complete contact center platform available as a cloud service. You no longer have to compromise by subscribing to half-baked, limited featured cloud telephony systems.

  • Completely cloud based subscription model
  • Powerful predictive, preview, progressive dialer
  • Bot or live agent or hybrid inbound capabilities
  • Omni-channel interaction session
  • 1 agent, multiple interaction sessions, 1 screen


The most comprehensive bouquet of conversation automation solutions, that will help deliver crisper customer interaction experiences across voice or digital channels. Drive intelligent and effective self-service routines for your enterprise.

Conversations - intelligent, effective & automated

Automated interactions are the next frontier of the CX endeavors of enterprises globally. Intelligently and empathically designed customer journeys, self-learning and accurate knowledge bases, efficient speech engines and AI powered workflows, all of which come together to deliver memorable customer experiences across industries and processes. 

  • Bots -- voice and text
  • Bot based agent-less data collections
  • Self-service customer journeys
  • Speech based solutions
  • AI powered workflows
  • Intelligent and real time agent assists

Get started with today platform services are available on a "pay per use" model. All subscriptions are billed annually. For customized quotes please mail us at

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