One of the leading CCaaS platforms available today. Extremely flexible in terms of features that can be toggled on/off on the fly. Thereby providing great value for money and faster ROI. Can be implemented on public or enterprise cloud environments. Powerful API based integrations with a host of CRMs/ERPs.
VionConnect is a complete, full featured CCaaS platform offering a rich functionality set, which can meet most modern contact center requirements. VionConnect is the answer to your requirement of a complete contact center platform available as a cloud service. You no longer have to compromise by subscribing to half-baked, limited featured cloud telephony systems.
Automated interactions are the next frontier of the CX endeavors of enterprises globally. Intelligently and empathically designed customer journeys, self-learning and accurate knowledge bases, efficient speech engines and AI powered workflows, all of which come together to deliver memorable customer experiences across industries and processes.